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Shipping Policy
Billie Bilton Books ensures your orders reach you swiftly! Books, including To Valhalla & Back, are printed on demand by BookVault and shipped directly to you, while merchandise like T-shirts, mugs, and laptop cases is dispatched via trusted postal services. Shipping times vary—expect 5-15 business days for books and 7-20 days for merchandise, depending on your location. Costs are calculated at checkout. We’re not liable for delays caused by BookVault or postal services, but we’ll assist with tracking or issues—contact us if needed!
Return & Exchange Policy
We want you to love your Billie Bilton Books purchase! Books printed by BookVault and merchandise like T-shirts, mugs, and laptop cases shipped via postal services are eligible for returns or exchanges if defective or damaged upon arrival. Contact us within 30 days of delivery with proof of issue (e.g., photos) to initiate the process. Non-defective items aren’t returnable due to their custom nature. Refunds or replacements are processed after the item is returned, though shipping costs are non-refundable. BookVault or postal service delays don’t qualify for returns—reach out for assistance!